High School Diploma or equivalent experience required.Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture.Įnters and processes orders received via fax, electronic documents, and web portals from referral sources and payors.Įnsures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order. Proactively create a better patient experience.īe a champion of the employee experience and drive our unique company culture. Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.Ĭritically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures. Key responsibilities for creating a positive, patient-centric environment include:Įvangelize our customers and turn our disgruntled patients into our biggest fans.
Most importantly, this positionprovides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with Apria. The Patient Intake Specialist - OtB willprovide excellent customer service and product information, solutions and relevant details to patients and providers. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer. We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients. Compensation: Commensurate with ExperienceĪpria Healthcare’s mission is to improve the quality of life for our patients at home.
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